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Nicoll, the proprietor and groomer is excellent. Her patience and caring of my hyper, anxious little dog is amazing. She won Benji over just talking to him and showing him love and gaining his trust. He got through his appointment and got a beautiful haircut. We've been again and he is getting better, thanks to Nicoll. Benji and I love her.  Elaine L.

Nicolle at K-9 and Felines gave our Zoe a great clip with loving care, Zoe had lots of hair and matting. Great job, highly recommend.  Chris G.

I felt comfortable leaving my dog here and they did a great job grooming him!  Abbey E.

I can't say enough about this groomer.. My dog was heavily matted and I was unable to find a groomer willing to work on him..I contacted my vet and she recommended Nicole.. She was wonderful.She was so kind,so reassuring and confident she could groom my boy... I stayed in the shop while waiting and discussed all the natural products with her assistant and mom,who was very helpful.. I will definitely go back!!  Karen R.

Love the TLC Nicole gives to my three guys...great customer service and friendly “Mom” always there to help at the front desk.  Trish R.

Got my little buddy Clyde in the other day to have some mats removed. Clyde runs away from me anytime he sees me with a comb in hand. He knew something was up, and hid under the bed. I finally managed to snag him and get him into the cat carrier, and it was constant meowing all the way to Nicoll's. Her gentle touch along with her mom's help always seems to have a calming effect on Clyde. When we arrived back home, Clyde immediately went back into hiding, but after an hour or so, he was sitting on my desk purring. Thanks again Nicoll! Clyde is now a happy cat.   Frank S.

Best place to buy quality dog food and gentle grooming.  Jill H.R.

I brought my Maine Coon "Lou" in for the second year in a row. His belly gets all matted because of his long fur. Very pleasant and successful experience again. I think Lou likes them combing him instead of me! Lou will return there when needed with a smile.  Dave S.

The only reason I gave this shop 4 and not 5 stars is because I didn't actually get my dog groomed and can't speak for that aspect. I stopped in to check the place out and the owner was very friendly and knowledgable. She carries quality products (only made and sourced in the USA food products) and welcomed my input for a line of toy I've had particular good luck with. She also didn't give me any weird looks and rude comments when I mentioned my fur-child is a pitbull, so that right there earned her some major brownie points It was a clean and organized environment, and if I were to ever need some professional grooming help, I would certainly give this place a call!  Lisa G.

Nicole is one of the most caring groomers I've ever met!  Nicole attended The Cat Grooming Symposium, which is an weekend long, immersive grooming seminar.  As co-founder of the Holistic Cat Groomers Alliance, I've taught classes at TCGS. Nicole is also an active participant in my Holistic Cat Grooming forum and her input shows her compassionate dedication to the welfare & comfort of the cats in her care, in addition to a keen understanding of the compassionate, holistic method. I would highly encourage you to entrust Nicole with the grooming of your precious cat.  Sheryl W.

Very friendly. Very gentle with my cat. Would highly recommend.  Liz M.

I recently moved back to my hometown of Westfield and looking through my first Pennysaver, I saw the advertisement for this business.  I was excited since I needed a groomer for my two Furr-babies.  They are brothers but one takes after their dad who happens to be a Maine Coon, so needing a local place to cut their claws and shave Louie, the Maine coon of the two, was essential.  I called and spoke to the owner, Nicole, who was such a pleasure and made sure to ask me the right questions as to what I needed and wanted for Louie so she could book enough time for the appointment.  I also learned that she only has one animal at a time in the grooming room so as to not stress the animals out anymore than necessary, which I LOVED!
When my appointment day came, they were very sensitive to the fact that my boys DO NOT like going into their carriers so they ride free in the car.  I bring the carriers in with me because they are extremely willing to go into the carriers knowing they will be going home in them.  Nicole was very understanding and since all Huey Hefner needed done was his claws, he was brought in first.  By the time I went back out to the car to get Louie Dewey, Huey was all set and in his carrier!  So she immediately got down to business with Louie and made quick work of him.  I was so impressed with how fast she was because she came out to help other customers along with telling me how well he was doing.  
I will recommend Nicole, and of course her mom, (which I'm soooo embarrassed to admit I don't remember her name....and SHE even gave Louie a smiley face sticker because of how well he did!), to anyone and everyone!  Nicole's pricing is UNBEATABLE also!  Tipping her 20% on top of the cost was STILL under what I was paying elsewhere.  THANK YOU Nicole for taking care of my boys!  Kimberly H.

Buddy loves getting groomed here! Nicole is great!  Mike C.

I bring my Maine Coons here for grooming and will continue to do so. They do such a great job! Everyone is very friendly and calm. I like the fact that grooming is done one at a time and not a whole room full of animals. I also appreciate that they have cat only days. My cat's don't need it bc they love dogs but I'm sure this is a bonus for many cat owners.  Jessica P.

The best dog groomer & pet supply shop around!  Donna B.

Went today to have my cat groomed and Nicole was great. She was very friendly, gental and did a great job. I will definitely be bringing my furbabies there again. They also offer a full selection of food, toys and accessories for cats and dogs.  Tammy E.

My 11 year old bulldog has been going to K9s for years to have his nails clipped and for groomings. They are fabulous with him, and very caring about all of their clients.  Carol S.

I personally have no animals, but all my friends rave about going here. I would recommend to anyone!  Cindy M.

Nicoll is a very sweet and kind caregiver of pets and a professional business owner. She goes the extra mile to help you find what you need!  Janice P.

Nicoll is the best, very knowledgeable , Bailey runs to the door whenever I say her name, runs to the back wagging her tail, to get nails clipped...!!!!  Kimberly A.

Amazing! My pup has a hard time with grooming but leaves there happy! Both Nicoll and her mom are great!  Ryan H.

Knowledgeable, caring, professional. Nicoll did a great job on our 4 month old puppy and introducing her slowly to grooming. She also gave me a full report card and suggestions. I felt 100% comfortable leaving my dog in her care!  Michele G.-H.

Nicoll is just fantastic very caring and is truly special. So happy I found the very best groomer and just love her mom behind the desk. Recommend to anyone!  Michelle H.

Nicoll did an excellent job grooming our golden retriever, Bailey today, this was our first time visiting her shop and we will be repeat customers.  Jean M.

Just picked up my border collie/black lab mix from her first grooming here!! Awesome job!! Will definitely be bringing her back!!! Thank you!!!  Karen O.

Nicoll, Thank you so much for all of your help!  You guided me in the direction of Earthborn for my Shibas, Kiya & Suki. They really love the food. Thank you for all the great knowledge and caring so much. My dogs are my children, and it is a pleasure to know there are people like you that truly care. Thank you.   Brenda P.

Nicole is AWESOME! She handles every dog with loving care. She knows all you need to know about food for animals. She carries the best products. She cares about animals and I trust her with both of my dogs. Soo glad she is in my neighborhood.  Anonymous YBMobile User

Only sells high quality products, has a low-stress environment for grooming and will take a lot of her time to explain things to you!  Ashley

Nicoll is a very nice person I feel like I am walking into her house when I walk into the store also great quality products without the big store I love supporting small mom and pop businesses I recommend this store to anyone with a pet.  Melissa

Very knowledgeable lady.  Tracy R.

Business owner with great people skills and very good product knowledge.  Riven

Highly recommended. You can learn all you need to know here about proper nutrition for your pet. And fantastic and gentle grooming too!  Michele

Hi Nicoll,  Thanks so much for the collar and leash set I won in your contest. The black and silver design will look just great on BlueBelle our blue-tick hound. What a nice surprise!   We're also very pleased with the Christmas photos of Belle and my corgis, Cheryl did a fine
job and is VERY patient. Linda Bickford, BlueBelle, Priya & Billy, West Suffield, CT.

They do a great job on our big hairy guy, he looks like a million bucks afterwards. Probably a couple bucks more than the others but we think it's worth it.  Jim P.

We love our dogs and want the best for them.  We found "the best" at "For K-9s & Felines", where the food and treats are natural ... no by-products, chemicals or dyes.  We also appreciate the friendly service, helpful information and great advice offered by Nicoll, the owner.  A must stop shop for all pet owners!  Happy customers, Carol and Bob

Hey Nicoll, I just wanted to say, I am so happy your store is doing well...GREAT products and GREAT customer service. Who could ask for anything more?!  Keep up the good work.
Liann Lapierre and of course, Jazzy and Duncan

I just wanted to thank you for such a wonderful grooming experience with my dog Angel yesterday. I was a little nervous trying someone new, but my experience with you was wonderful and I will be sure to tell everyone about it!!  Angel thanks you too!!  Tina

We have used their grooming services in the past and they have done a great job. Nicole is a very friendly person who really listens. They have a decent selection of pet supplies for such a small store.  Kristene S.

K9's and Felines has everything you need right in their little shop. They have food and other necessities, as well as a grooming salon. The staff is friendly and courteous.  Beatrice B.